BirdSong Philosophy

Every rental property has unique features, amenities, and management needs. We customize our services for each owner and property accordingly. By developing an effective marketing strategy for the most attractive presentation, rental fees and income are maximized.

Finding quality renters to use the property with care and respect minimizes the cost of maintenance and repairs. Our tenant policies are fair, but firm - while emphasizing clear communication and prompt response to the needs of owners and renters.

Premier Vacation Rental Management Services

Property Evaluation for Effective Marketing
Property Website Evaluation and/or Development
Develop an Effective Marketing Strategy
Professional & Prompt Service for Rental Bookings
Onsite Property Services
Risk Management Evaluation
Professional Accounting and Monthly Owner Statements
Associated Professional and Service Providers

Property Evaluation for Effective Marketing

• Assess property for attractive presentation and optimal rental fees
• Effective marketing to maximize occupancy and income

Property Website Evaluation and/or Development

• Optimize website for professional, user-friendly and beautiful presentation
• Define character, features and amenities of the property and surrounding area
• 24 hour availability of vacation rental information for prospective guests

Develop an Effective Marketing Strategy

• Evaluation of internet marketing services, local Chamber of Commerce listings
  and VR hosting sites

Professional & Prompt Service for Rental Bookings

• Quick response to inquiries and scheduling by email and/or phone contact
• Handling of rental contracts, rental deposits, rental fees, security deposits,
  cleaning fees, Sonoma County Transient Occupancy Taxes, and more

Onsite Property Services

• Develop Check In/Out policies, property operations manuals and rules
• Oversee check-ins, post check-out inspections, cleaning and resets
• Supervise regular maintenance services and approved repairs as needed
• Make Urgent services available around the clock, throughout the week

Insurance and Safety Requirements for Risk Management

• Oversee procedures as needed and defined for each property

Professional Accounting and Monthly Owner Statements

• All deposits, rental fees and taxes held in Broker Trust Account
• Prompt disbursement of monies to owners, renters, and vendors
• Clear and detailed monthly income and expense statements

Associated Professional and Service Providers  

• We maintain an excellent working relationship with a network of professional,
  licensed, insured independent contractors and service providers for all aspects
  of property maintenance. Approved services are supervised and costs closely
  monitored for good work and value.